Local Business Profile

Quality and Style Come with the Total Blinds Promise

Total Blinds & Window Tinting, located at 1915 Menaul Blvd. NE, Suite 7, offers products and styles from top manufacturers at the best prices available, including exterior blinds like the ones shown in the photo above. “We truly care about providing a positive experience and outstanding quality,” says co-owner Jessica Taylor. “You can rest assured you will receive 5-star-rated products, knowledge and service, as well as free in-home consultation, measure and installation as part of The Total Blinds Promise.”
Chris Mayo, July 2017
Posted

Owner Adrian Lucero was already familiar with running a small company when he decided to expand his existing tint business and create Total Blinds & Window Tinting.

To help make the transition run smoothly, Lucero teamed up with Jessica Taylor, an expert in the window covering business, having worked with a competing blinds franchise for many years before joining with Lucero.

“We thought that combining blinds and tint was a perfect match, and it has been,” says Taylor. “So often when we go for an initial consultation we’ll discover that blinds may be the best solution when the customer was leaning toward tinting, or vice versa. We are the only company that we know of doing blinds, shades and tint under one roof without using subcontractors. We do our best to keep overhead low, passing those savings along to our customers.”

Either way, they never push a customer one way or the other. “We want to work with our customers and truly discover together what’s going to work best for them. We are invested in making sure we help our customers choose the right investment in their home,” says Taylor.

That approach matches well with one of their founding principles: Customer service and satisfaction are the company’s number one priority. “Customer service begins with our initial consultation all the way through to the completion of your job,” says Taylor. “Our goal has always been to do things better than our competitors, and we like to add personal touches throughout your purchase.

“At the same time,” continues Taylor, “we don’t want to be the largest company in town. We want to be the best company in town with the highest level of service and best quality available. In return, these goals have allowed us to grow faster than we could have dreamed. We receive a lot of referral business from our happy customers, and that is a huge compliment to us.”

From beginning to end of any job, Total Blinds & Window Tinting, located at 1915 Menaul Blvd. NE, Suite 7, is pleased to offer products and styles from top manufacturers at the best prices available. In fact, they offer the area’s only Best Price Guarantee, notes Taylor. “This isn’t just a business-building technique,” she says. “We truly care about providing a positive experience and outstanding quality. You can rest assured you will receive 5-star-rated products, knowledge and service, as well as free in-home consultation, measure and installation as part of The Total Blinds Promise.”

A closer look reveals that Total Blinds & Window Tinting is a company built on attention to detail. “Our goal is to be the most recognized blind company in Albuquerque in every way,” says Taylor. The Best Price Guarantee isn’t just lip service. “Customers will find that Total Blinds & Window Tinting’s guarantee is a no-hassle process — the real deal,” she adds.

Lucero and Taylor take pride in being a true full-service company. That usually starts with an in-home or business consultation with potential customers. With a full range of products from economical aluminum mini-blinds to custom draperies, and everything in between, they are sure to have something that fits your budget and style. “Our focus is determining what will work best for the customer during that first visit,” explains Taylor. “We’re interested in what the customer wants as far as functionality and design. We want the finished product to enhance the décor of a house or business, not just be a means for managing sunlight and privacy.”

Don’t expect Total Blinds & Window Tinting to focus solely on its bottom line over everything else. From the beginning, the company’s owners have viewed themselves as part of the community. “Our families, friends and customers live here,” says Taylor. “The health of the community, and supporting locally owned businesses is really important to us. We are proud to say we are locally owned with no franchise or big box store mark-ups.”

Businesses are also encouraged to check out Total Blinds & Window Tinting for their window needs. “The proper tint or window coverings can provide your clients with a better atmosphere, or your employees with more productivity,” says Taylor. “Total Blinds & Window Tinting works hard to find the right solution for every customer, big or small.

“When we started this company, Adrian and I agreed that we had no intention of being just another blind company,” continues Taylor. “We wanted to offer something special, be something special and be a part of the community we feel so connected to. We’re always here to help you through the process.”

Call Total Blinds & Window Tinting today for your free in-home consultation at 366-9696, or check them out online at www.totalblindsandtint.com. See what The Total Blinds Promise is all about.

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